Development

Business Development

Business Development is ensured through a Performance Focused Strategy. This strategy includes an investment in the organization's human resources that has an impact on the business performance.

Management Innovation supplements the organization's knowledge the following areas:

	Leadership and Management Development
	Strategic Leadership Management
	Strategic Business Planning
	Business Development
	Marketing Plan Development
	Linking the Company to Its Customers with Quality Functional Deployment
	New Product Development & Commercialization
	Internet & Intranet Strategy Development
	Corporate Governance
	Employee Development
	Customer Service and resulting Satisfaction & Dissatisfaction
	Sales and Marketing
	Customer Relationship Management
	Team Development
	Effective Written Communication
	Effective Verbal Communication
	Interpersonal Skills
	Negotiation with a Win-Win Strategy
	Conflict Management
	Stress Management
	Work Place Human Performance

Often "Business Development" is assigned to the sales or marketing functions of the company.

Business Development is pivotal for long-term growth and requires integration and improvement of business systems to enable the company to maintain current customers and increase market share.

Direction

Management Innovation provides companies with the ability accomplish short term goals while developing a long term vision.

Albert Einstein said you can’t solve a problem with the same kind of thinking that created the problem.

Leadership

An effective leadership system respects the capabilities and requirements of employees and other stakeholders, and it sets high expectations for performance and performance improvement. It builds loyalties and teamwork based on the organization’s vision and values and the pursuit of shared goals

Why Baldrige?

OMI, INC.
2000 Award Recipient in Service

OMI
wins almost 66% of the projects it pursues,
compared to our competitors’ average of only
30%. and we have a contract renewal rate of
nearly 100% and surpass our competitors in
customer satisfaction!

Roger B. Quayle
Executive Vice President
Quality and Technology
OMI, Inc.